Taking books home over Easter?

As you know, we usually renew your books for you automatically if they haven't been requested. However, over the Easter holidays things work a little differently.

Renewals

• Even though we will try to automatically renew your loans by Saturday 12 March, we may encounter some issues, such as another student requesting your book. Because of this, we’re asking you to please remember to check your library account through StarPlus, and renew any items due for return before going off home for the holidays.
• Once your book has been renewed, you’ll be able to keep it over the holidays and - as long as no one else requests it - we’ll continue to renew it for you once term starts. If someone does make a request for a book that you have on loan, you will need to bring it back to us by Monday 11 April.

Requests

• If you’ve made any requests for books that you no longer need over Easter, please remember to cancel them online.
• So that we can get your requested books to you even faster, if anyone has a book that’s overdue they won’t be able to place a request.

Read online

• If we don’t have a physical copy of the book you need, don’t worry, we also have a wide selection of e-books and other online resources available through StarPlus. Just log in to MUSE and read our ebooks from your desktop, wherever you are, 24/7.

If you encounter any difficulties, please contact the Library on 0114 222 7200 or email library@sheffield.ac.uk

Remember to request books

Books that are out on loan are automatically renewed unless requested by another customer. Use the following instructions to place a request:

 

1. Check that you are logged in to StarPlus by looking for your name in the top right corner of the screen. If your name is not displayed then click on the University members link. There is a separate link for external Library customers.

2. Enter keywords and/or the author name into the University Collections tab to locate the record of the book that you would like to request.

3. Click on the Get It tab.  From here you will see the item details, which includes the location and availability.

4. If the book that you require is out on loan, click on the blue Request link. On the following screen you will need to select the Pickup Location – this is the Library that you will collect the book from.

5. Click the orange Request button.

To view your active requests click on the myLibrary Account link at the top of the screen. Select Requests from the box on the left.  You can also cancel your requests from here. When the book is ready for collection you will receive an email. The email will outline how long you have to collect the book.

Renew your books for Christmas

As you know, we usually renew your books for you automatically. But over the Christmas holidays things are a bit different.

Renewals

• We will try to automatically renew your loans on 12 December, but just in case there's any problems, such as another student requesting your book, please remember to check your library account through StarPlus, and renew any items due for return before going home for the holiday period.

• Once the book has been renewed, you’ll be able to keep it over the vacation period, and as long as no-one else requests it, we will continue to renew it for you once term starts.

• However, if someone does make a request for a book that you have on loan, we won’t be able to renew it after the vacation and you will need to bring it back to us by 18 January.

  Requests

 

• If we don’t have a physical copy of the book you need, remember to check StarPlus to see if we have it as an e-book.
• If you have made any requests for books that you no longer need over Christmas, please remember to cancel them online.
• If you need any more information about borrowing items from the University library, please contact library@sheffield.ac.uk

 

For more information, take a look at the video on this web page

 

 

Remember to Request Books

Books that are out on loan are automatically renewed unless requested by another customer. Use the following instructions to place a request:

• Sign-in to StarPlus by clicking on the University members link at the top of the page.

• Enter keywords and/or the author name into the University Collections tab to locate the record of the book that you would like to request.

• Click on the Get It tab.  From here you will see information about the item’s location and availability.

• If the book that you require is out on loan, click on the blue Request link.  On the following screen you will need to select the Pickup Location – this is the Library that you will collect the book from.

• Click the orange Request button. You will then receive an email when the book is ready for collection.   

 

To view your active requests click on the myLibrary Account link at the top of the screen. Select Requests from the box on the left.  You can also cancel your requests from here.  

Have you ever requested a library book? Was the item returned late?

Information Commons Level 1, Room 126 Wednesday 26 February
12:00 - 13:00

As long as no-one has requested your books we will keep renewing them automatically up to the expiry date of your account.
We will send you an email to let you know if any of your books cannot be renewed due to requests. 
Unfortunately, not all requested books are returned on time and this can be of great inconvenience to our customers

At this session, Lynn Sykes, Head of Customer Services, will be talking to our students about the pros and cons of fining or blocking customers that do not return requested books on time.  Her presentation will last about 15 minutes and then we will ask you to decide which of the 3 available options you prefer.

If you are unable to attend, please complete our online survey at http://www.sheffield.ac.uk/library/libnews/request